Product Warranty & Claims Policy. ALFA AL-ARABIA Manufacturing Co., Jeddah. Aramco Vendor #10116102.
ALFA AL-ARABIA Manufacturing Co. provides a streamlined procurement process for contractors, consultants, distributors, and end-users across Saudi Arabia. Our Jeddah factory ships factory-direct to all 13 administrative regions. Contact our sales engineering desk for project-specific pricing and technical documentation.
| Company | ALFA AL-ARABIA Manufacturing Co. |
|---|---|
| Location | 3rd Industrial City, Jeddah, KSA, KSA |
| Aramco Vendor | #10116102 |
| Phone | +966 50 183 5126 |
| sales@alfaalarabia.co |
Direct pricing from the Jeddah plant, with technical submittal support.
Official manufacturer warranty terms, defect liability coverage, design life guarantees, and claim procedures for ALFA AL-ARABIA thermoplastic piping systems in Saudi Arabia.
| Piping Product Line | Standard Manufacturer Warranty | Design Service Life | Governed Operating Condition | Warranty Certificate Issuance |
|---|---|---|---|---|
| uPVC Pressure Pipes (DIN 8062 / ASTM D1785) | 10 Years Standard Manufacturer Warranty | 50+ Years Service Life | Within rated pressure & temperature deratings | Project-Specific Authenticated Certificate |
| CPVC Industrial Pipes (ASTM F441) | 10 Years Standard Manufacturer Warranty | 50+ Years Service Life | Continuous fluid temperatures up to 93°C | Project-Specific Authenticated Certificate |
| Gravity Sewer Pipes (DIN 19534 / EN 1401) | 10 Years Standard Manufacturer Warranty | 50 - 100 Years Service Life | Municipal gravity sanitary & stormwater | Project-Specific Authenticated Certificate |
| Rigid Electrical Conduits (NEMA TC-2) | 10 Years Standard Manufacturer Warranty | 50+ Years Service Life | Direct burial & concrete encasement | Project-Specific Authenticated Certificate |
Real-world procurement, compliance, testing, and delivery clarifications for project contractors.
ALFA provides a standard 10-year manufacturer warranty against raw material defects and manufacturing flaws, backed by a 50+ year operational design life.
The warranty covers pipe splitting, wall pinholes, premature environmental stress cracking, socket delamination, and failure to meet specified burst pressures under normal operating conditions.
Piping must be transported, stored, installed, and pressure tested in accordance with ALFA technical installation manuals, ASTM D2321 standards, and project specifications.
Yes. Upon project completion and final hydrostatic testing sign-off, ALFA issues an authenticated, stamped warranty certificate referencing the project name and PO numbers.
Yes. Factory-fabricated fittings, long-radius sweep bends, and flanged spools manufactured in our Jeddah workshop carry the exact same warranty coverage as extruded pipes.
Our quality engineering department investigates claims within 48 hours, conducting site inspections, reviewing installation logs, and testing retention samples from the same production lot.
ALFA will promptly replace the defective materials free of charge delivered to the project jobsite or refund the purchase price in accordance with commercial contract terms.
No. The warranty excludes damage resulting from improper trench bedding, sharp rock indentation, over-pressurization exceeding design ratings, or improper solvent cement application.
Our ISO 9001:2015 quality management system and continuous automated ultrasonic wall thickness metrology guarantee strict adherence to dimensional and burst tolerances.
Email your project delivery notes, consultant completion certificate, and hydrostatic test records to quality@alfaalarabia.co for certificate issuance within 2 business days.
Direct manufacturer pricing from 3rd Industrial City, Jeddah, KSA, backed by Saudi Aramco Vendor Code #10116102 and certified MTC Type 3.1 documentation.
