Do not automatically blame the product. Classify as DESIGN / INSTALLATION / MATERIAL / OPERATING / UNKNOWN.
Leakage / joint leakage
Symptoms: Wet spots, pressure drop, visible weep
Possible causes: Incomplete insertion, wrong cement, dirty joint, gasket roll, under-cure
Diagnostic checks: Dry-fit marks, cement batch, cure time vs TDS
Corrective action: Remake joint per procedure; isolate line
Prevention: ITP training; correct cement system
Classification: INSTALLATION / OPERATING
When to contact ALFA: pressure-safety, unclear material damage, or need for product confirmation.
Pipe cracking
Symptoms: Crack, brittle break
Possible causes: Impact, UV/storage, overpressure, chemical attack, frozen loads
Diagnostic checks: Operating history, storage, pressure records
Corrective action: Replace damaged length; investigate root cause
Prevention: Handling SOP; derating; compatibility review
Classification: MATERIAL / INSTALLATION / OPERATING / UNKNOWN
When to contact ALFA: pressure-safety, unclear material damage, or need for product confirmation.
Deflection (buried)
Symptoms: Ovalization, grade issues
Possible causes: Poor haunch/bedding, soft foundation, early traffic
Diagnostic checks: Measure vertical diameter; review trench logs
Corrective action: Re-excavate/repair per engineer
Prevention: ASTM D2321-oriented QA
Classification: INSTALLATION / DESIGN
When to contact ALFA: pressure-safety, unclear material damage, or need for product confirmation.
Low flow / high pressure loss
Symptoms: Low delivery, high ΔP
Possible causes: Undersized ID, closed valves, air, wrong C/ε, fouling
Diagnostic checks: Verify Q, ID, valve positions, air vents
Corrective action: Correct hydraulics / clear line
Prevention: Model review before install
Classification: DESIGN / OPERATING / INSTALLATION
When to contact ALFA: pressure-safety, unclear material damage, or need for product confirmation.
Air locking
Symptoms: Intermittent flow, noise
Possible causes: High points without vents
Diagnostic checks: Profile check
Corrective action: Add vents/reprofile
Prevention: Hydraulic grade design
Classification: DESIGN
When to contact ALFA: pressure-safety, unclear material damage, or need for product confirmation.
Solvent joint problems
Symptoms: Soft joint, leaks after pressure
Possible causes: Wrong cement (PVC vs CPVC), no primer where required, wet surfaces
Diagnostic checks: Cement TDS vs material
Corrective action: Cut out and remake
Prevention: Material-matched cement
Classification: INSTALLATION
When to contact ALFA: pressure-safety, unclear material damage, or need for product confirmation.
Thermal movement
Symptoms: Stress at anchors, buckling
Possible causes: Missing loops/guides, wrong α/ΔT
Diagnostic checks: Support layout review
Corrective action: Add expansion provisions
Prevention: Thermal calc + layout
Classification: DESIGN / INSTALLATION
When to contact ALFA: pressure-safety, unclear material damage, or need for product confirmation.
Chemical compatibility
Symptoms: Softening, blistering, stress crack
Possible causes: Wrong material for fluid/T
Diagnostic checks: Fluid list vs review
Corrective action: Stop service; ALFA review
Prevention: Compatibility request before buy
Classification: MATERIAL / DESIGN
When to contact ALFA: pressure-safety, unclear material damage, or need for product confirmation.
Installation damage
Symptoms: Scores, flat spots
Possible causes: Drag on rock, improper slings
Diagnostic checks: Visual inspection
Corrective action: Reject/repair per criteria
Prevention: Handling training
Classification: INSTALLATION
When to contact ALFA: pressure-safety, unclear material damage, or need for product confirmation.
Fitting problems
Symptoms: Mismatch, stress at socket
Possible causes: Mixed standards, wrong schedule
Diagnostic checks: Markings vs MAR
Corrective action: Replace with matching family
Prevention: BOQ clarity
Classification: DESIGN / PROCUREMENT
When to contact ALFA: pressure-safety, unclear material damage, or need for product confirmation.