Privacy Policy
Last updated: 5 September 2026
This policy explains how ALFA AL-ARABIA Manufacturing Co. (“ALFA”, “we”) handles personal and business contact information collected through this website.
1. Who we are
ALFA AL-ARABIA Manufacturing Co., 3rd Industrial City, Jeddah, Kingdom of Saudi Arabia.
Phone: +966 50 183 5126
Email: sales@alfaalarabia.co
2. Information we collect
When you submit a quotation request, BOQ upload, contact form, or similar inquiry, we may collect:
- Name and job title
- Company / project name
- Phone number and email address
- Product or specification interest
- Files you choose to upload (for example BOQ or drawings)
- Basic technical logs such as browser type, pages visited, and approximate location derived from IP (for security and site performance)
3. How we use information
We use inquiry data to respond to RFQs, prepare quotations, provide technical support, improve our website, and comply with legal obligations. We do not sell personal data.
4. Sharing
Data may be shared with ALFA sales and engineering staff, and with service providers who host email, forms, or analytics solely to operate our business—under appropriate confidentiality. We may disclose information if required by Saudi law or lawful authority request.
5. Retention
Inquiry records are kept as long as needed for commercial follow-up, warranty or project support, and legal/accounting requirements, then deleted or archived according to internal practice.
6. Security
We apply reasonable administrative and technical measures to protect data. No online transmission is completely secure; please avoid sending unnecessary sensitive personal data in public forms.
7. Your choices
To access, correct, or request deletion of inquiry data where applicable, contact sales@alfaalarabia.co or call +966 50 183 5126.
8. Cookies and analytics
The site may use essential cookies for functionality and optional analytics to understand traffic. You can control cookies through your browser settings.
9. Third-party links and chat
Links to WhatsApp, social networks, or live-chat providers are governed by those parties’ own policies when you leave our site or open their widgets.
10. Updates
We may update this policy periodically. The “Last updated” date shows the current version.